Sales FAQ’s

Your Order Includes

See each product for more specific details as SoftDraft LLC also sells third party software. When you buy a SoftDraft LLC software product – you also get 6-months of free updates and technical support. Electronic Download Only. A download link sent via email within 12-24 hours. Some software products require and activation code which you can request (see installation documentation) after payment confirmation from credit card processor. This usually takes 12-24 hours. For third party software products sold via this website, you will receive and email for the download link and technical support from them.

Is there a free trial?

See each product for more specific details. Some products may offer a free demo while others may have a video demo on the product page. However, for some products where available, the Monthly Rental allows you to try the software during production use with a low investment. You can rent the software for 1 month or for the 4-month completion at which time the software is yours to keep.

Multi-User Discounts

See each product’s tab “Product Discounts” for more specific details. Additional Discounts apply for multiple users at checkout. At checkout enter the Quantity and select the Recalculate button for the discount.

Concurrent User Network Version

Multiple Concurrent-User Network Versions are available for some SoftDraft LLC Software Apps. concurrent user version start with 2-concurrent users and are priced based on the total number of concurrent users required. For more information and pricing on Concurrent users, request a quote for the specific product from SoftDraft Sales.

Three Ways To Order

Order via Our Website

We accept Master Card, Visa, American Express or Discover Card, by clicking the Order Now button on each product page or on one of the special order buttons for a specific module or type of version.

Offline order

Order from our website submitting an offline order and mailing a Company Check or Purchase Order.

Order via phone

Call Now to order by phone: 901-753-6500

Payment Options — Not Available for all Products

Single Payment

Make a single payment for one or multiple users with immediate download link sent via email. Software runs in Full Evaluation Mode until Activated. Activation Codes are sent after payment confirmation from credit card processor, which usually takes 12-24 hours.

Two Payments

Immediate download link sent via email. Allows you to purchase the full program in 2-monthly installments. Your first payment is deducted from your account at the time of purchase. After 30-days the final payment is processed automatically on the due date specified at checkout. An electronic receipt is sent each time a payment is made. You will receive the final Activation Code after the final payment is received.

Monthly Rental

See each product for more specific details. Immediate download link sent via email. Allows you to purchase the full program in 4-monthly installments. Your first payment is deducted from your account at the time of purchase. Every 30-days a payment will be processed until you have a total of 4 payments, including the first payment. All payments are processed automatically on the due date specified at checkout. An electronic receipt is sent each time a payment is made. You will receive the Final Activation Code after the final payment is received.

SoftDraft Software Products

Software products listed herein are products of SoftDraft, LLC and not Autodesk® products. Autodesk®, AutoCAD®, and the AutoCAD® logo are registered in the U.S. Patent and Trademark Office by Autodesk®, Inc.

Support

Even though our advertised response time is 12-48 hours, we try to respond to a support request within 1-2 hours whenever possible. This depends on the number of support requests. more..

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